ENOTA Policies

In order to speed up your check-in process, we greatly encourage you to complete our pre-registration forms at:

www.enota.com/online-forms.htm   You may submit these forms when you check-in. 

We look forward to your visit and joining us in the beauty of nature that Enota Mountain Retreat offers.

Directions to Enota can be found here.

Please check out our schedule of activities.

Please take time to review some general information and policy reminders.

ENOTA MOUNTAIN RETREAT

• Enota is a not-for-profit conservation facility whose mission is to preserve this unique land and ensure that our guests do the same.

• Through your support, rental fees, and donations, we continue to expand our programs, facilities and make a difference for all those who are part of Enota and for all future generations.

• Any and all funds paid to Enota stay within Enota. These funds are used to improve guest accommodations, fund our animal sanctuary, and develop programs that enhance the Enota experience. Donations are certainly welcome (and are tax deductible).

FIREWOOD

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  • In order for Enota to secure hazard insurance and because non-native bugs in outside wood disease our trees, Firewood may not be brought onto Enota property. Firewood may be purchased in the Lodge (with permit; read further information below).

• Having a campfire at Enota is a privilege, which can be a great hazard. In order to ensure the safety of all of our guests and the safety of Enota and our wildlife, we strictly monitor and regulate the campfires on our property.

• Campfires must be contained within the fire rings provided at each site. Do not move fire rings.

• Campfires require fire safety permits (no charge for permit - just follow the rules) for guests who wish to have a campfire at their cabin or site. Wood bundles are $5. Fire starters are available for $3 per stick.

• Burn only wood! Do not burn trash, cans, plastic, styrofoam, toxic material, bottles and other refuse.

• Campfires must never be left unattended.

• Do not collect firewood - We are a nature preserve and ask that you honor the woodland areas.
  

ENVIRONMENTAL IMPACT

• Since Enota is an environmentally conscious conservation facility, our mission is to preserve the land and to consume as few resources as possible. Our pricing reflects this mission.

• People, pets, cars, tents, campers, and campfires result in additional wear and tear on the environment. Our pricing reflects the funds needed to keep our environment pristine and replenish those resources that we have consumed. Enota tries to minimize wear and tear on the land by limiting the amount of people, automobiles and sites that are part of this environment. Our base rates reflect the impact on the land and facilities that we can replenish.

 
BASE RATES

• Base rates are the rates for each type of sites or accommodation. The base rate for camping allows 2 adults, 2 children, 1 vehicle, and 1 camping accommodation (tent, pop-up camper or RV) per site. For cabin accommodations we allow our stated number of people that the cabin can sleep and 1 automobile for every 4 people.

• Additional fees apply in excess of the base rates. Please visit www.enota.com for rates on any additional fees for extra people, pets, vehicles, or tents.

• Friends & Family are welcomed and encouraged to visit.  Please have each guest visitor register at the office.  Pricing for guests not included in your reservation are the same as our advertised day pass rate at $10 adult and $5 per child.  Day passes allow guest use the property and all activities and amenities.

 
CONSERVATION FEE

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  • A $15 conservation fee is charged per site. Guests agree to honor all and do no harm. Guests agree to refrain from collecting samples of wild and plant life. TAKE ONLY PICTURES - LEAVE ONLY FOOTPRINTS

 
DEPOSITS

• At the time of reservation, we require 50% of estimated charges. We recommend using a credit card. No space will be reserved without receipt of the 50% deposit.

• Eleven (11) days prior to arrival, the remaining 50% of estimated charges is due. Unless notified, we will post these charges automatically, using the same credit card information on file.

• If the arrival date is within 11 days, the full amount due is required to secure the reservation.

• Confirmations for deposits and payments are sent via email, unless otherwise noted.

• While our returning guests often have special requests, we cannot guarantee site numbers. We will make every effort to be sure your stay with us is memorable. Actual sites may differ due to situational factors such as being taken out of service for electrical issues, etc.

 
CANCELLATIONS AND EARLY DEPARTURES

• We do not give refunds.

• Please remember that by making a reservation you have secured your accommodation. Enota is not just holding that spot – it is yours for the entire period of your reservation.

• If you give us some warning and change your plans at least 11 days prior to arrival we will credit the funds paid to a non-holiday future stay for up to one year from the cancellation date.

• Cancellations of 3 to 10 days prior to arrival result in forfeiture of the initial deposit (50%) but all remaining fees paid will be issued in a credit to be used for a non-holiday future stay for up to one year from the cancellation date.

• If you cancel less than 3 days before your arrival (including while you are at Enota) all monies received will be forfeited.

• No credit is given due to inclement weather or early departure.
  -- For reservations booked more than six months in advance, the balance of reservation will be charged 30 days prior to your arrival with no refunds, credits or rainchecks if you cancel within 30 days of your scheduled arrival date.
  

 ADDITIONAL INFORMATION

• Check-in is after 4 pm for cabins and 2 pm for camping. Checkout is 11 am for everyone. 

• Early Arrivals & Late Departures may be accommodated, based on space availability. There is an additional fee per hour ($5-cabin, $2-camping).  Please contact us first.

• AFTER HOURS Check-in:  There are no gates to enter Enota. There is one entrance road that leads to our office & lodge.  Next to the front door is a bulletin board.  On the board will be an envelope with your name, a map to your site or cabin, and a key if applicable.  Just see us the next day to register
  Camp Store- We offer a variety of items to make your stay even more enjoyable. From ice to batteries to condiments to all the ingredients for Classic S’mores, count on us! Store hours are from 8 am to 5 pm daily

• Meals - We do NOT offer meals or have restaurant.  Dining and groceries can be found in one of our local towns Blairsville, Hiawassee, or Helen - each about 15 - 20 away.

• Drinking Water - Enota has fantastic water.  Water from any faucet or hydrant comes from our deep well mountain springs.  Many guests come here just for our water.  We are also a benchmark facility for water purity  - so keep drinking our water. 

• INTERNET, CELL PHONES, and CABLE TV:  We are surrounded by the national forest in the mountains, so . .
  - NO cable TV & satellite dishes rarely get a signal
  - Internet wi-fi is on the property in the office area but is NOT guaranteed at each site or accommodation
  - Although there is some Verizon in the office area, there is no cell phone coverage on the property.  We have a courtesy phone available to our guests to call anywhere at anytime.  You may also receive urgent phone calls via our main number 706-896-9966.

• Video Rentals –Our cabins are equipped with TV/VCR’s. Over 800 videos are available for rent in Enota’s Lodge - everything from classics to kids' favorites, we have something for everyone.

• No Smoking in any buildings – This includes our cabins. Please respect this request. We will enforce it.

• Pets - Pets are welcome and require an additional fee of $15 per day for cabins and $5 per day for camping sites. Please observe the normal courtesies: Keep pets off furniture, out of ponds, cleanup after them, keep them on a leash, do not leave unattended. Pets are not allowed in any of the public buildings or on our farm and garden area.

• Quiet hours - Please observe quiet hours between 10pm and 8am.

• Music - is great and we all love our favorite music, but . . .  we are nice quiet place.  Please keep the music low and contained to your site.

• Fishing - Absolutely no fishing is permitted in streams throughout the property and no fishing in our trophy (upper) trout pond, as they are trout habitats. The fishing pond in front of the Lodge is available for a catch-and-keep and is priced per pound.

• Children - Parents must never leave children under the age of 14 unattended any where on the property, especially the animal refuge area and are responsible for their actions at all times.

• Trampolines - Children under age 14 are permitted to use trampolines only when accompanied by a parent/adult who will provide supervision and accept all responsibility and accept all risks. Only one person at a time may use a trampoline. Acrobatics and shoes are not permitted on trampolines.

• Wild Animals – Yes, we have bears on the property, as well as other wildlife. Keep in mind that WE are in THEIR home. Do not leave food in the woods or around your campsite. Tenters should leave food in their vehicles; never in or around their tents. If you encounter wildlife, please stay at least 50 feet away.

• Valuables - Enota is not responsible for lost or stolen articles. Please secure your vehicles and valuables.

• Swimming - Swimming/wading is allowed in designated creek areas only - not in ponds. This applies to dogs as well. No swimming is permitted after dusk. An adult must accompany children under the age of 14. No lifeguard is on duty: swim at your own risk.

• Wilderness - Wilderness areas and outdoor activities are inherently dangerous. You may encounter wildlife, slippery rocks, mud and broken tree limbs. As a paying guest you assume all risks and responsibility for yourself and those with you. Enota is surrounded by the National Forest. As an Enota guest member, no one is to modify U.S. Forest Service property in any way without the proper permit from the U.S. Forest Service. This includes cutting or clearing any vegetation, trees, or tree limbs, blazing trails, building bridges, cleaning or modifying soil, gathering or cutting wood, changing the position of any rocks, or any other change not specifically mentioned. Please leave this public land as you found it and do not disturb or disrupt National Forest Service land.

• Trash - Please bag and take all trash to our enclosed trash site. WE RECYCLE - bins are located next to the vending machines. Please clean up after yourself and leave the space you use in better shape than you found it. Your cooperation would be much appreciated.

• Washing - Please do not wash dishes or bodies in the stream. There is a sink located next to the men's room door at the Bathhouse and at the outdoor kitchen. A bathhouse is available for personal bathing.

• Laundry Facilities - are available at the lodge.

• Drugs & alcohol - We are a family facility. Illegal drugs are not permitted. We would prefer you did not drink alcohol. If you must drink alcohol, please do so responsibly and discreetly.

• Traffic - Please drive slowly, 5 mph and keep your driving to a minimum. Park on the grass as little as possible and keep the roads clear for oversized vehicles. 

•  Boats - Please do not bring boats or boat trailers - we do not have adequate space

• ATV, Golf Carts, Scooters - as a courtesy to our other guests', ATVs, motorized scooters, radio controlled toys, and golf carts are not allowed except for medical reasons.

• Cabin Rentals

• Please follow the posted Cabin Check-Out Procedure to avoid additional charges.

• Linens/towels - One set of linens/towels is provided. Extras are available upon request ($5.00 per set).

• Please turn out the lights when you leave and turn heat to low.

   

• R.V. Sites

• Be sure your electrical and waste lines are secured properly.

Thank you for your cooperation.

FOR RESERVATIONS AND
MORE INFORMATION CALL

Enota Mountain Retreat
1000 Highway 180
Hiawassee, GA  30546
706-896-9966